Abstract: The pervasiveness of sensor-rich mobile, wearable, and IoT devices has enabled researchers to passively sense various user traits and characteristics, which in turn have the potential to detect and predict different mental- and behavioral-health outcomes. Upon detecting or anticipating a negative outcome, the same devices can be used to deliver in-the-moment interventions and support to help users. One important factor that determines the effectiveness of digital health interventions is delivering them at the right time: (1) when a person needs support, i.e., at or before the onset of a negative outcome, or a psychological or contextual state that might lead to that outcome (state-of-vulnerability); and (2) when a person is able and willing to receive, process, and use the support provided (state-of-receptivity).

In this talk, Varun will start with an overview of his research about when to deliver interventions by exploring and detecting both vulnerability and receptivity. A majority of this talk, however, will focus on the receptivity component. First, Varun will discuss a two-part project regarding methods to explore and detect receptivity to interventions aimed at improving physical activity and how it can guide the design, implementation, and delivery of future mHealth interventions. Next, Varun will discuss a project to understand how people interact with affective well-being interventions while driving in their daily life. Finally, Varun will discuss his long-term vision for building complete solutions that span the entire lifecycle of a digital health intervention (from sensing to intervention delivery) for various mental and behavioral health outcomes by answering “what,” “when,” and “how” to deliver interventions.

Bio: Dr. Varun Mishra is an assistant professor at Northeastern University, holding a joint appointment with the Khoury College of Computer Sciences and the Bouvé College of Health Sciences. Dr. Mishra’s research focuses on leveraging ubiquitous technologies like smartphones and wearables to enable effective digital health interventions for mental and behavioral health outcomes. His research is in the broad field of Ubiquitous Computing and lies at the intersection of mobile/wearable sensing, human-centered computing, data science, and behavioral science. Dr. Mishra’s work is highly interdisciplinary, and he regularly collaborates with clinicians, psychologists, engineers, and other computer scientists to design, build, and deploy the tools and systems needed for their collective research goals. Dr. Mishra’s work is supported by NIH/NIDA and has been published in top-tier venues in both computing and medicine, like UbiComp/IMWUT, ACM HEALTH, MobiCom, Annals of Behavioral Medicine, and JMIR.

This event will be held at Northeastern University in West Village H, Room 108 and online.

Abstract

We live a storied life — people’s stories at present and in the past guide our future actions. Although this narrative mode of knowing complements the pragmatic mode, personal health informatics systems typically only support the pragmatic mode of knowing. In this talk, I will present my research on personal health informatics that uses storytelling to support health behavior in marginalized communities. These studies examined how storytelling technologies can amplify social connections and knowledge within the family and neighbors, thus supporting health behavior as a collective community effort.

About Herman Saksono

Herman Saksono is an Assistant Professor at Northeastern University. Herman’s interdisciplinary research contributions include Personal Health Informatics, Human-Computer Interaction, and Digital Health Equity. His research investigates how digital tools can catalyze social interactions that encourage positive health behaviors, thus facilitating collective efforts toward health equity. He conducts the entire human-centered design process by designing, building, and evaluating innovative health technologies in collaboration with local community partners.

Location

This is a hybrid event, to be held at Northeastern University, 440 Huntington Ave, West Village H 110, Boston, MA and online using Zoom. The Zoom link will be provided to registered attendees ahead of the event.

This is a hybrid event to be held on Zoom and at Microsoft Burlington (5 Wayside Rd).

About the Talk

Outcome-driven UX Metrics connect improvements in the user experience to increased value for the organization.

With this radical new approach, UX teams measure how their work improves the lives of their customers, users, and employees. UX leaders like yourself can connect the dots of your team’s efforts to critical business objectives like customer acquisition, retention, and loyalty.

Organizations run on numbers. With meaningful metrics, your UX team can show its true value and contribution. Yet, it can be difficult to find measurements reflecting your best work, making mediocre work “good enough.”

In this earth-shaking session, Jared Spool explores how UX leaders use Outcome-driven UX Metrics to vividly demonstrate their design’s ROI to executives and senior stakeholders. You’ll discover how you can use insightful UX metrics to hold the entire organization accountable to deliver better user experiences.

Uncover how you’ll…

… Set your OKRs and KPIs with metrics that accurately reflect improvements to the user and customer experiences your organization delivers.

… Align Agile’s “definition of done” to how (and when) your product attains clear experience improvements in your users’ lives.

… Change how your organization views UX, moving from the “make it pretty” team to a strategic contributor of innovation and customer value.

About Jared Spool

Jared M. Spool is a Maker of Awesomeness at Center Centre.

If you’ve ever seen Jared speak about user experience (UX) design, you know he’s probably the most effective and knowledgeable communicator today. He started working in the field of user experience in 1978, before the term “UX” was ever associated with computers.

While he led UIE, the industry research firm he started in 1988, the field of UX design emerged, and Jared helped define what makes UX designers successful worldwide. UIE’s world-class research organization produces conferences and workshops worldwide and for companies in every industry.

In 2016, with Dr. Leslie Jensen-Inman, he opened Center Centre, a new school in Chattanooga, TN, to create the next generation of industry-ready UX Designers. They made a revolutionary approach to vocational training, infusing Jared’s decades of UX experience with Leslie’s mastery of experience-based learning methodologies. UIE joined forces with Center Centre and now delivers the best professional development programs in the UX Design industry.

Jared has been a highly celebrated keynote speaker and workshop presenter at conferences across the globe. For 23 years, he was the conference chair and keynote speaker at the now-retired annual UI Conferences and UX Immersion Conferences, and he manages to squeeze in a fair amount of writing time. He co-authored Web Usability: A Designer’s Guide and Web Anatomy: Interaction Design Frameworks that Work.

You’ll find his writing at centercentre.com.

Hosted by

The GBC/ACM, BostonCHI, and the Boston Chapter of the IEEE Computer Society.

Location

This is a hybrid event, to be held at Microsoft Burlinton 5 Wayside Rd, Burlington, MA and online using Zoom. The Zoom link will be provided to registered attendees ahead of the event.

The entrance to Microsoft is on the side of the building away from Wayside Road. The room will be Adams-Washington-Jefferson.

Note: if you sign up for in person but decide to join online instead, please let us know ahead of time if possible.