Category Archives: Monthly Meetings

Design is More Than Lipstick on a Pig

  • Traci Lepore, Principal User Experience Designer, Oracle
  • Tuesday, December 8, 2015 at 6:30pm
  • At IBM Research Cambridge, 1 Rogers Street, Cambridge, MA

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Abstract

When done well, Design is a fusion of art, science, and technology that builds on visual theories, psychology, sociology, and marketing. This is especially true for User Experience Design. To successfully create and communicate that fusion we need a deeper understanding of the multiple disciplines that actually impact our work and process in order to articulate the reasoning behind our visions and communicate the importance and clarity of the whole Design.

In my other life, theater, a piece of work is called a production. Quite fitting, as there are multiple design aspects from the stage and set design, to costumes, to technical design and lighting design that have to come together to create the experience. And there isn’t one deliverable, but there is one central aspect of the design and that is the script. The script provides the cues for the set, the lighting, the sound, and the costumes. They all have their own means of communication but still work with that core structure.

So why don’t we consider a UX Design a production? There are just as many aspects that must come together to complete the work. I want to explore how we can communicate the “Production of User Experience Design” with its core functional design, its technical design, its visual design, and its strategic design as a whole cohesive view.  If we can learn how to do this successfully, we can show how UX Design is so much more than lipstick on a pig.

Bio

With almost fifteen years of experience as an interaction designer and user researcher, with a focus on user-centered design methods, Traci has experienced a broad range of work practices. At Oracle, Traci is responsible for helping to define the customer experience for a new Cloud Commerce Product. While working as a consultant for almost ten years, she worked on both enterprise and consumer projects across a variety of industries and domains. Through her UXmatters column, Dramatic Impact, Traci hopes to infuse aspects of theatrical theory and practice into her design practice and bring a more empathetic and user-centered focus to her work. Traci holds an M.A. in Theater Education from Emerson and a B.S. in Communications Media from Fitchburg State College.

Evening Schedule

6:30 – 7:00 Networking over pizza and beverages
7:00 – 8:30 Meeting
8:30 – 9:00 CHI Dessert and more networking!

Monthly Sponsors

Thank you to our generous sponsors. Interested in sponsoring BostonCHI? Let us know!

IBM Research Cambridge is hosting us and providing pizza.

Vitamin T is sponsoring dessert.

Getting to the event

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IBM Research Cambridge
1 Rogers Street
Cambridge, MA

Applying Human Factors in Medical Software Development

  • Michael Wiklund, General Manager of Human Factors Engineering (HFE) at UL–Wiklund and Jon Tilliss, UL–Wiklund’s Design Director
  • Tuesday, November 10, 2015 at 6:30pm
  • At Constant Contact, 1601 Trapelo Road, Waltham, MA

Michael_Wiklund headshot 2014      Jon_Tilliss

Abstract

Since its inception in 1982, the SIGCHI community seems to have been chiefly concerned with business-related and personal software applications, and more recently with myriad types of websites. Over the years, members have shared insights about making user interactions with software products more effective, efficient, and satisfying. Only occasionally has product safety been a concern, noting that the harms that could arise from usability problems and use errors have rarely fit the personal injury category. But, safety is the primary concern when it comes to designing today’s expanding array of healthcare-related software, such as electronic medical records used in hospitals and physician’s’ offices, smartphone applications that help users monitor and treat medical conditions, websites that track therapy compliance, and software embedded in capital equipment such as telemetry systems. In fact, regulators require that developers apply human factors engineering rigorously to patient safety-related software. The presenters, who have worked on such software products for many years, will summarize the regulators’ expectations pertaining to different software products and how best to meet them. For instance, they will discuss how to define user interface requirements and then proceed to validate that a software product meets them with sufficient rigor to satisfy the USFDA. They will also share their insights on the movement to ensure the safe use of electronic health records by applying many of the same techniques that have been used for years to ensure the safety of medical devices.

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